We deliver orders throughout Latvia, as well as to other European Union countries, using reliable courier and parcel locker services.
Shipping Methods:
Delivery times:
Order processing time before shipment is usually 1–2 business days, provided the item is in stock. Some of our products are made to order to ensure higher quality and a personalized approach for each customer, so in some cases, delivery times may be slightly longer.
Shipping Costs
Shipping costs are calculated automatically when the order is placed and depend on:
Free shipping on orders over €30 In Latvia may be free of charge (depending on the promotion or terms and conditions).
Order Tracking
After placing an order, the customer receives:
We want you to be satisfied with your purchase bravedog.lv. If an item does not fit or does not meet your expectations, you can return it.
Return Deadline
You can return the item within 14 calendar days from the date of receipt, without giving a reason, in accordance with the European Union's distance selling regulations.
Return Policy
The item must be:
Certain items cannot be returned if:
Return Costs
The buyer is responsible for the cost of returning the item.
If an item is damaged or shipped in error, we'll cover all the costs.
Exchange of Goods
If you need a different size or model:
Refund
After receiving and inspecting the item:
How to Process a Return
To process a return:
We will send you further instructions.
Additional Provisions
Returns are carried out in accordance with the laws of the Republic of Latvia and the European Union.
The seller has the right to refuse a return if the item does not meet the return criteria.
Refunds are issued only after the item has been returned.
