{"id":13,"date":"2026-06-22T13:35:44","date_gmt":"2026-06-22T10:35:44","guid":{"rendered":"https:\/\/bravedog.lv\/?page_id=13"},"modified":"2026-08-16T08:47:10","modified_gmt":"2026-08-16T05:47:10","slug":"deliveryandreturns","status":"publish","type":"page","link":"https:\/\/bravedog.lv\/en\/deliveryandreturns\/","title":{"rendered":"Delivery and Returns"},"content":{"rendered":"
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\ud83d\udce6 DELIVERY AND RETURNS\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\ud83d\ude9a DELIVERY <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We deliver orders throughout Latvia, as well as to other European Union countries, using reliable courier and parcel locker services.<\/p>\n

\"\ud83d\udccd\" Shipping Methods:<\/b><\/p>\n

    \n
  • Parcel lockers (Omniva, DPD, Unisend);<\/li>\n
  • Courier delivery to the specified address;<\/li>\n
  • International shipping (EU countries).<\/li>\n<\/ul>\n

    <\/div>\n

    \"\u23f1\" Delivery times:<\/b><\/p>\n

      \n
    •  Latvia: 1\u20133 business days after shipment;<\/li>\n
    •  Baltic States: 2\u20135 business days;<\/li>\n
    •  European Union: 4\u201315 business days (depending on the country and shipping method).<\/li>\n<\/ul>

      <\/div>\n

      Order processing time before shipment is usually 1\u20132 business days, provided the item is in stock. Some of our products are made to order to ensure higher quality and a personalized approach for each customer, so in some cases, delivery times may be slightly longer.<\/em><\/p>\n

      \"\ud83d\udcb0\" Shipping Costs<\/b><\/p>\n

      Shipping costs are calculated automatically when the order is placed and depend on:<\/p>\n

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      • Country of origin;<\/li>\n
      • Weight and dimensions of the shipment;<\/li>\n
      • Selected shipping method.<\/li>\n<\/ul>\n
         <\/div>\n

        \"\ud83d\udc49\" Free shipping on orders over \u20ac30 In Latvia <\/b>may be free of charge (depending on the promotion or terms and conditions).<\/p>\n

        \"\ud83d\udce6\" Order Tracking<\/b><\/p>\n

        After placing an order, the customer receives:<\/p>\n

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        • Tracking number;<\/li>\n
        • Notification via email.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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          \ud83d\udd04 RETURNS AND EXCHANGES <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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          We want you to be satisfied with your purchase bravedog.lv<\/strong>. If an item does not fit or does not meet your expectations, you can return it.<\/p>

          \"\ud83d\udcc5\" Return Deadline<\/b><\/p>

          You can return the item within 14 calendar days<\/b> from the date of receipt, without giving a reason, in accordance with the European Union's distance selling regulations.<\/p>

          \"\ud83d\udccc\" Return Policy<\/b><\/p>

          The item must be:<\/p>

          • Unused;<\/li>
          • In its original packaging;<\/li>
          • With all labels and accessories;<\/li>
          • No damage or signs of use.<\/li><\/ul>
            \u00a0<\/div>

            \"\u2757\" Certain items cannot be returned if:<\/b><\/p>

            • They are used;<\/li>
            • The packaging for these items is damaged, and for hygiene reasons, they cannot be returned.<\/li><\/ul>
              \u00a0<\/div>

              \"\ud83d\udcb8\" Return Costs<\/b><\/p>

              The buyer is responsible for the cost of returning the item.
              If an item is damaged or shipped in error, we'll cover all the costs.<\/p>

              \"\ud83d\udd01\" Exchange of Goods<\/b><\/p>

              If you need a different size or model:<\/p>

              • First, the item is returned;<\/li>
              • After that, you can place a new order
                (or an exchange, if the item is in stock).<\/li><\/ul>

                \u00a0<\/p>

                \"\ud83d\udcb3\" Refund<\/b><\/p>

                After receiving and inspecting the item:<\/p>

                • Refunds are processed within 5\u201314 business days;<\/li>
                • Refunds are issued using the same payment method that was used to make the purchase.<\/li><\/ul>
                  \u00a0<\/div>

                  \"\ud83d\udce9\" How to Process a Return<\/b><\/p>

                  To process a return:<\/p>

                  • Contact us: CONTACPAGE
                    Please specify<\/strong>:\u00a0 \u00a0<\/li>
                  • Order number<\/li>
                  • Product<\/li>
                  • Reason for return<\/li><\/ul>
                    \u00a0<\/div>

                    We will send you further instructions.<\/p>

                    \"\u2696\ufe0f\" Additional Provisions<\/b><\/p>

                    Returns are carried out in accordance with the laws of the Republic of Latvia and the European Union.
                    The seller has the right to refuse a return if the item does not meet the return criteria.
                    Refunds are issued only after the item has been returned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                    \ud83d\udce6 PIEG\u0100DE UN PRE\u010cU ATGRIE\u0160ANA \ud83d\ude9a PIEG\u0100DE M\u0113s pieg\u0101d\u0101jam pas\u016bt\u012bjumus vis\u0101 Latvij\u0101, k\u0101 ar\u012b uz cit\u0101m Eiropas Savien\u012bbas valst\u012bm, izmantojot uzticamus kurjeru un pakom\u0101tu pakalpojumus. Pieg\u0101des veidi: Pakom\u0101ti (Omniva, DPD, Unisend); Kurjera pieg\u0101de uz nor\u0101d\u012bto adresi; Starptautisk\u0101 pieg\u0101de (ES valstis). Pieg\u0101des termi\u0146i:  Latvija: 1\u20133 darba dienas p\u0113c nos\u016bt\u012b\u0161anas;  Baltijas valstis: 2\u20135 darba dienas;  Eiropas Savien\u012bba: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":3,"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":3667,"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/3667"}],"wp:attachment":[{"href":"https:\/\/bravedog.lv\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}